Data Deletion Policy

1. Your Right to Data Deletion

Sun Technologies respects your right to control your personal data. If you have provided us with personal information — through our enrollment form, contact form, student portal or any other channel — you have the right to request that we delete it, subject to certain legal obligations that require us to retain some records.

2. What Personal Data We Hold

Depending on how you have interacted with us, we may hold the following types of personal data:

2.1 Enrollment & Student Records

• Full name, date of birth and photograph
• Contact details — phone number, email address and residential address
• Educational qualification and course enrolled
• Fee payment records and receipt history
• Attendance records and assessment results
• Certificate issuance records
• Placement referral details (if consented)

2.2 Contact & Enquiry Data

• Name, email address and phone number submitted via our contact form
• Course interest and message content
• IP address and approximate location at time of form submission

2.3 Website Usage Data

• Anonymised page visit statistics (no personal identifiers attached)
• Session cookies (automatically deleted when browser is closed)

3. How Long We Keep Your Data

We retain personal data only as long as necessary for the purpose it was collected or as required by applicable Indian laws:

4. What Can Be Deleted vs. What Must Be Retained

When you submit a deletion request, we will delete all data we are not legally required to retain. The following table explains what we can and cannot delete:

Data We Can Delete on Request

Data We Are Legally Required to Retain

5. How to Submit a Data Deletion Request

You can request deletion of your personal data by contacting us through any of the following channels. We will acknowledge your request within 5 business days and complete the deletion within 30 days of verification.

Information to Include in Your Request

• Your full name as registered with us
• Your phone number or email address on record
• Course name and approximate year of enrollment (if applicable)
• A description of which data you would like deleted
• A copy of a valid government-issued ID for verification (Aadhaar, PAN, Voter ID)

6. What Happens After Deletion

Once your deletion request is processed:

• Your data will be permanently removed from our active database systems
• Any backup copies containing your data will be purged within the next scheduled backup cycle (within 60 days)
• We will send you written confirmation (email or letter) that the deletion has been completed
• Any data we are legally required to retain will be clearly identified in our confirmation to you

7. If You Are Unhappy With Our Response

If you are not satisfied with how we have handled your deletion request, you have the right to raise a complaint. Under India's Digital Personal Data Protection Act (DPDPA), 2023, you may approach the Data Protection Board of India once it becomes fully operational.

In the meantime, we encourage you to contact us directly so we can resolve your concern as quickly as possible. We take all data rights requests seriously and will do our utmost to resolve any issue within our stated timelines.

8. Changes to This Policy

We may update this Data Deletion Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.